Frequently Asked Questions
Can I cancel an order?
To cancel an order you must call us immediately on +61 7 3277 8828. Please note that while we monitor emails, we cannot always attend immediately to emails. We cannot cancel orders once the Product has been dispatched.
If you cancel an Order under this clause, we will issue a full refund of any payment you made for the Order, using the same method as your original payment, within 5 business days.
Do you have a shop front?
A wide range of products on site, by appointment only at Park Ridge, Qld.
How long is turnaround time?
We will endeavour to dispatch all Orders within one business day where possible, once we have confirmed receipt of payment. However, all dispatch times and delivery times are estimates only. We are not liable for late delivery or mis-delivery caused by factors outside our control.
Do you sell second hand parts and refurbished engines?
Yes we do (when we can find them) and we are on the constant search to find more.
Still need help? Send us a note!
For any other questions, please email us at sales@aetp.com.au or call us on 07 3277 8828
